Training course – Writing customer-oriented emails

A clear, correct, and customer-oriented style. During this training course, you will learn to write emails that sound professional. This will be done based on lots of practical examples and useful tips & tricks. Press ‘Send’ with an easy heart from now on.


Who’s it for?

Employees wanting to communicate their core message clearly and concisely in business emails.

BabblPro: To be discussed - ClassicPro: To be discussed

ClassicPro: face-to-face

BabblPro: online

MXPro: a combination of both

At your company premises or at our offices in Brussels, Louvain-la-Neuve or Heusden-Zolder
Number of participants:
Max. 15
Spread out (over several weeks) or intensive

The following topics are addressed:


  • Efficient use of

- the address
- the subject line
- the signature


  • How to write emails

- customer-oriented
- clear
- interesting
- visually appealing
- correct (language usage, BIN standards for classification and typing of documents)

  • Other points for attention

- communication in general, emailing in particular
- adding attachments
- the style and tone of the email 


Would you like follow this training course in French, Dutch, or German? That’s perfectly possible. Please don’t hesitate to contact us.

Get your training subsidised

Good to know: the Flemish government has subsidies available for training courses.


Thanks to Paid Educational Leave (PEL), you can recover €21.30 per training hour per employee.


It gets even better! Are you an SME or sole trader? Then you can get up to 40% in financial support for your (language) training courses via the SME portfolio.

Note: only companies established in Flanders are eligible for these subsidies.

Interested in following this course?

Please don’t hesitate to contact Cinthia Maes for an overview of all possibilities and a customised proposal.



Phone: 011 79 05 21